At 7games, your personal data is handled with care and full respect for your rights as a Filipino player. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. We are committed to being transparent about our data practices in line with applicable Philippine privacy laws.
Last updated: January 2025 | Applies to all registered users in the Philippines
1. Information We Collect
When you register and use 7games, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect account activity data such as login history, game participation records, deposit and withdrawal transactions, and device information including your IP address and browser type. In some cases, we may request identity verification documents such as a government-issued ID to comply with our Know Your Customer obligations under Philippine regulations. We only collect information that is relevant and necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.
2. How We Use Your Information
The personal information we collect is used primarily to create and manage your 7games account, process your deposits and withdrawals, and provide you with access to our gaming platform. We also use your information to verify your identity and age in accordance with Philippine gaming regulations, and to detect and prevent fraudulent activity on the platform. From time to time, we may use your contact details to send you important account notifications, updates to our Terms and Conditions or Privacy Policy, and promotional communications about offers available on 7games — you may opt out of marketing messages at any time. We use technical data such as IP addresses and device identifiers to maintain platform security, troubleshoot issues, and improve the overall user experience for Filipino players. We do not use your personal information for any purpose that is incompatible with the purposes stated in this Privacy Policy without first obtaining your consent.
3. Sharing of Your Information
7games does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 7games, our players, or the public. In the event that 7games undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your personal information with any third party in a manner that violates applicable Philippine data privacy laws.
4. Data Security
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 7games platform is encrypted using industry-standard SSL/TLS protocols, and sensitive account information is stored using secure, access-controlled systems. We restrict access to your personal data to authorised personnel only, and all staff who handle personal information are trained on data protection obligations. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your 7games account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact us immediately at [email protected] so we can take prompt action to protect your information.
5. Data Retention
We retain your personal information for as long as your 7games account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Account records, transaction histories, and identity verification documents may be retained for a minimum period required by applicable gaming and anti-money laundering regulations, even after your account has been closed. Once the applicable retention period has expired and there is no longer a legal basis for retaining your data, we will securely delete or anonymise your personal information. If you request the deletion of your account, we will process your request in accordance with our legal obligations and inform you of any data that must be retained for regulatory compliance purposes. We do not retain personal information beyond what is necessary for the purposes described in this Privacy Policy.
6. Your Rights as a Data Subject
As a Filipino player and data subject under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to be informed about how your personal data is collected and used, and to access a copy of the personal information we hold about you. You also have the right to correct any inaccurate or incomplete personal data, to object to the processing of your data in certain circumstances, and to request the deletion of your data where there is no longer a legal basis for its retention. If you wish to exercise any of these rights, please contact our support team at [email protected] with your request, and we will respond within a reasonable timeframe. We are committed to upholding your data privacy rights and will work with you to address any concerns you may have about how your personal information is handled on the 7games platform.
7. Cookies and Tracking
7games uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and analyse how the platform is used by Filipino players. Cookies are small text files stored on your device that help us maintain your session, improve platform performance, and deliver relevant content. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period to remember your settings on future visits. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain features on the 7games platform. By continuing to use 7games after being informed of our cookie practices, you consent to the use of cookies as described in this Privacy Policy.
8. Changes to This Policy
7games reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via the email address associated with their account or through a prominent notice on the platform. The date of the most recent update is displayed at the top of this page, and we encourage all Filipino players to review this Privacy Policy periodically to stay informed. Your continued use of 7games after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please do not hesitate to contact us at [email protected].
Our support team is here to help. If you have any concerns about how 7games handles your personal information, reach out to us at [email protected] or visit our FAQ page for quick answers.